Where are items shipped from?
Orders are shipped from Singapore or China. As our items are made in several warehouses, your order may be shipped in separate packages.
Do you ship to my country?
Yes. If you have internet connection, then we most likely do ship to you! Plus, shipping is free everywhere on all orders. There is no minimum expenditure to qualify.
How long does shipping take?
Notice: Shipping speeds have been affected due to the ongoing coronavirus outbreak. Flights globally have been reduced. Please take note of your own country's shipping delays as this will affect the rate of customs clearance and delivery.
Our items are made to order. As such, orders take 2-7 working days to process before being shipped out. If there are any delays, we will notify you about it. Once shipped, orders take anywhere between 2 week to 4 weeks to be delivered, depending on how fast customs in your country processes the package. Do note that your order may be shipped in separate packages. Typically, delivery times are estimated as such:
Canada: 4-6 weeks
Singapore, Malaysia, Taiwan, Hong Kong, Japan: 2 weeks
United Kingdom, Europe, Australia, New Zealand: 3-4 weeks
Rest of the world: 4-8 weeks
USA orders are shipped by a variety of carriers including USPS, FedEx and DHL.
USA orders above $100 automatically qualify for free express shipping by DHL, UPS or FedEx (3-9 days delivery).
Canada orders above $150 automatically qualify for free express shipping by DHL or UPS (3-9 days delivery).
Australia and New Zealand orders above $100 automatically qualify for free express shipping by SpeedPost (3-6 days delivery).
Note: This is an estimation of shipping time. As it is only an estimation, variations in shipping time will occur and should only be used as a guideline.
How are shipping and taxes charged?
Shipping is free worldwide on all orders. You do not need to worry about shipping costs. Taxes have already been included in the price of our products. Packages will be declared at a lower value so that you do not incur any import taxes during customs inspection.